Trading Rules

The purpose of these Trading Rules is to:

• Promote fair trading practices.
• Protect buyers and sellers.
• Reduce fraud.
• Maintain marketplace integrity.
• Provide clear expectations for all users.
• Support consistent dispute resolution.

Only verified users may participate in trading. To trade on QuataTrade, you must:

• Be at least 18 years old.
• Successfully complete identity verification (KYC).
• Maintain an active account in good standing.
• Comply with all applicable laws and Platform policies.

Accounts under investigation or subject to restrictions may be prevented from trading.

Sellers and eligible users creating advertisements must ensure that all information is accurate and up to date. Advertisements should clearly state:

• Price.
• Minimum trade amount.
• Maximum trade amount.
• Accepted payment methods.
• Payment time limit.
• Additional trading instructions, where applicable.

Advertisements containing misleading, deceptive, or inaccurate information are prohibited.

Users are responsible for setting their own prices. Prices must:

• Be clearly displayed.
• Accurately reflect the intended trading price.
• Not intentionally mislead or deceive other users.
• Comply with applicable laws and Platform policies.

QuataTrade does not control or guarantee market prices.

Payment methods are selected by the seller when creating an advertisement. Buyers must:

• Use only the payment methods accepted by the seller.
• Send payment only to the payment details displayed within the active trade.
• Follow the seller's payment instructions.

QuataTrade does not process, receive, or hold fiat payments exchanged between buyers and sellers.

Every trade includes a payment countdown. The standard payment window is 30 minutes, although Platform settings may change over time. If payment is not completed within the allowed time and no dispute has been opened, the trade may be cancelled automatically and the escrowed cryptocurrency returned to the seller.

Escrow protects the cryptocurrency involved in eligible trades. When a trade begins:

• The seller's USDT (TRC20) is locked in escrow.
• The cryptocurrency remains locked until the trade is completed or a dispute is resolved.
• Sellers cannot withdraw or transfer escrowed assets during an active trade.

Escrow applies only to trades conducted entirely through the official QuataTrade Platform.

Buyers must:

• Read the advertisement carefully before starting a trade.
• Make payment within the required time.
• Send the correct amount.
• Use the seller's approved payment method.
• Mark Payment Sent only after payment has actually been completed.
• Keep proof of payment.
• Cooperate during dispute investigations.

False claims of payment are strictly prohibited.

Sellers must:

• Ensure sufficient USDT is available before creating advertisements.
• Verify receipt of payment independently.
• Release escrow promptly after confirming payment.
• Follow their own published trading terms.
• Cooperate during investigations.

Sellers must never release cryptocurrency based solely on screenshots, SMS messages, email notifications, verbal confirmation, or messages from third parties. Always verify payment directly through your own bank or payment provider.

To protect both parties, all trade-related communication should remain within the official QuataTrade trade chat. Users should avoid moving active trade discussions to:

• Personal messaging applications.
• Social media platforms.
• Unverified communication channels.

Messages exchanged outside the Platform may not be considered during dispute investigations.

Buyers must only click Payment Sent after the payment has been successfully completed. Submitting false payment confirmations, altered receipts, or misleading payment evidence is considered fraud and may result in immediate account suspension or permanent termination.

A trade may generally be cancelled before payment has been marked as completed, subject to Platform rules. Once payment has been marked as sent or a dispute has been opened, cancellation may no longer be available unless permitted by Platform policies or approved during dispute resolution.

If a disagreement occurs during a trade, either party may open a dispute within the time allowed by the Platform. During a dispute, users should:

• Remain respectful.
• Respond promptly to requests for information.
• Submit truthful and complete evidence.
• Avoid altering or deleting relevant information.

QuataTrade administrators will review the available evidence and make a decision based on Platform policies and the information presented.

The following actions are strictly prohibited:

• Fake payment confirmations.
• Forged documents.
• Identity theft.
• Payment reversal fraud.
• Money laundering.
• Market manipulation.
• Multiple accounts used to evade restrictions.
• Attempts to bypass escrow.
• Attempts to deceive other users.
• Any other fraudulent or unlawful conduct.

QuataTrade actively monitors trading activity and may investigate suspicious behaviour at any time.

Users must not:

• Advertise prices they do not intend to honour.
• Delay trades unnecessarily.
• Harass or threaten other users.
• Encourage off-platform trading.
• Use accounts belonging to another person without authorization.
• Interfere with Platform operations.
• Abuse the dispute system.
• Circumvent Platform security controls.

Violations may result in disciplinary action.

QuataTrade encourages professional and respectful conduct. Users should:

• Treat others respectfully.
• Honour agreed trading terms.
• Respond promptly during active trades.
• Maintain accurate advertisements.
• Conduct business honestly.

Positive conduct contributes to a trusted marketplace for everyone.

To protect users and the Platform, QuataTrade may:

• Issue warnings.
• Remove advertisements.
• Restrict trading privileges.
• Suspend accounts.
• Require additional verification.
• Delay transactions for compliance reviews.
• Permanently terminate accounts for serious or repeated violations.

Administrative decisions are made based on available evidence, Platform policies, and applicable legal obligations.

Failure to comply with these Trading Rules may result in:

• Educational warnings.
• Temporary restrictions.
• Advertisement removal.
• Trading suspension.
• Permanent account closure.
• Reporting to competent authorities where required by law.

The severity of the action taken will depend on the nature, frequency, and seriousness of the violation.

QuataTrade may update these Trading Rules from time to time to reflect changes in Platform functionality, security practices, legal requirements, or operational needs. The latest version will always be published on the Platform. Continued use of QuataTrade after updates become effective constitutes acceptance of the revised Trading Rules.

If you have questions regarding these Trading Rules or require assistance with a trading matter, please contact:

• Quata Digital Enterprise
• Operating Platform: QuataTrade
• Location: Bamenda, Cameroon
• Email: support@quatatrade.com